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    Operations

    • POS
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    • Waiter Calling
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    Reports

    • Sales Report
    • Item Wise Report
    • Category Wise Report
    • Delivery Report
    • Order Report
    • KOT Report
    • Tax Report
    • Refund Report

    Management

    • Customer Management
    • Recipe Management
    • Supplier Management
    • Expenses Management
    • Cash Management
    • Inventory Management

    Displays

    • Kitchen Display System
    • Customer Display System
    • Waiter Display

    CRM & Marketing

    • Restaurant CRM
    • Customer 360 Profile
    • Customer Segmentation
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  • Home
  • Hotels Restaurants
  • Hotels Stays

    Complete stay management system

    Hotels Resorts Banquet Hall Homestay Pilgrimage Stays Boutique Hotels Hill Station Cottages Wellness Resorts Ayurveda Resorts
    Explore Hotels →
    Restaurants Food POS

    Fast ordering and kitchens

    Restaurants Fine Dine QSR Cafes Food Court Bar & Lounge Bakery Cloud Kitchen Food Truck
    Explore Restaurants →
    Hotel & Restaurant All-in-One

    Unified billing and dining

    In-Room Dining Folio Billing
    Explore Hotels & Restaurants →

    Hotel Management

    Hospitality

    Property & Front Desk

    • Property Management System Manage your property from one platform
    • Front Desk Dashboard Access daily hotel operations at a glance
    • Booking Calendar View reservations and room occupancy
    • Room Types & Rooms Organize room types and room inventory
    • Property Profile Manage your hotel's business information
    • Banquet Management Organize banquet bookings and arrangements
    • Event Management Coordinate events and event bookings

    Bookings & Operations

    • Reservations & Bookings Manage guest and direct bookings
    • Guest Check-In Simplify guest arrivals and check-ins
    • Guest Check-Out Handle regular and early check-outs
    • Room Service Manage guest requests and room orders
    • Housekeeping Track room cleaning and readiness status
    • Business Quotations Prepare quotes for corporate clients
    • Client Agreements Prepare and manage business agreements

    Guests & Finance

    • Hotel Reports Review hotel performance and operations
    • Guest Management Access guest profiles and stay details
    • Payment Reports Review hotel payments and collections
    • Guest Stay History Review previous stays and guest history

    Restaurant Management

    Restaurant Solutions

    Restaurant Operations

    • POS & Billing Fast billing, payments and order management
    • Table Reservations Accept and manage table bookings online
    • QR Code Ordering Let guests browse menus and order directly
    • Kiosk Enable convenient self-service ordering
    • Waiter Calling Let guests request service from their table
    • Loyalty & Rewards Encourage repeat visits with customer rewards
    • Kitchen Display System Organize kitchen orders and preparation flow
    • Customer Display Show customers their bills and order details

    Business Management

    • AI Assistant AI-powered assistance for restaurant tasks
    • Supplier Management Organize supplier details in one place
    • Inventory Management Monitor stock and ingredient availability
    • Recipe Management Manage recipes and ingredient requirements
    • Expense Management Record expenses and control business costs
    • Cash Management Track cash flow and register balances

    Customer Relationship

    • Customer Management Maintain customer profiles and records
    • Restaurant CRM The full customer, marketing and ads suite.
    • Customer 360 Profile Every guest in one profile.
    • Customer Segmentation Automatic groups, refreshed every night.
    • WhatsApp Notifications Send automated order and service updates

    Marketing & Social Media

    • SMS Marketing Promotional SMS with delivery tracking.
    • WhatsApp Marketing Message guests from your own number.
    • Email Marketing HTML emails with built-in unsubscribe.
    • Social Media Management Create, schedule and publish posts.
    • AI Content Generator AI captions and images for your posts.
    • Ads Management Google Ads and Facebook Ads from OnePe.

    Reports & Insights

    • Sales Reports Track revenue and sales performance
    • Item Performance Identify best-selling and slow-moving items
    • Category Reports Compare sales across menu categories
    • Delivery Reports Monitor delivery orders and performance
    • Cancelled Orders Review cancellations and order trends
    • KOT Reports Track items removed from kitchen orders
    • Tax Reports Review tax collections and summaries
    • Refund Reports Monitor refunds and returned payments
    Unified hospitality management for boutique hotels, resorts, and restaurants. Signup to explore all Products →
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Help Center / Customer Relationship Management

  • Documentation Overview
  • What Is OnePe?
  • Who Can Use OnePe?
  • How OnePe Works
  • How OnePe Helps Your Restaurant
  • Register Your Restaurant on OnePe
  • Log In to OnePe to Your Account
  • Understanding the OnePe Dashboard
  • Understanding Your Restaurant Account
  • Understanding User Roles
  • Understanding Branches
  • Owner, Manager and Staff Access
  • How to Change Branch
  • Getting Your Restaurant Ready for OnePe
  • How to Create a Digital Menu in OnePe
  • How to Create Modifier Groups in OnePe
  • How to Bulk Upload Restaurant Menu Using AI Scan
  • How to Bulk Upload Restaurant Menu via CSV or Excel
  • How to Set Up Restaurant Delivery
  • How to Configure Order Settings

Customer Relationship Management

No guides published in this category yet.

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Restaurants

POS & Ordering

  • POS System
  • QR Code Ordering
  • Self-Ordering Kiosk

Operations

  • Waiter Calling System
  • Table Reservation
  • Customer Management

Displays

  • Kitchen Display (KDS)
  • Customer Display

Management

  • Recipe Management
  • Inventory Control
  • Expense & Reports

Hotels & Stays

Front Desk & PMS

  • Front Desk Software
  • Booking Calendar
  • Guest Portal

Property Operations

  • Housekeeping Tracker
  • Laundry Services
  • Maintenance Management

Billing & Room Services

  • Room Folio & Billing
  • In-Room Dining POS

Distribution

  • Channel Manager Integration
  • OTA Synchronization

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