Understanding User Roles

A restaurant has different people performing different responsibilities. OnePe allows access to the platform to be organized according to each user's role and responsibilities.

This helps ensure that employees can access the features they need without unnecessarily accessing sensitive areas.

Common Restaurant Roles

Depending on your restaurant's operations, users may include:

1. Owner
2. Manager
3. Captain
4. Waiter
5. Cashier
6. Kitchen Staff
7. Kitchen Manager
8. Inventory Manager
9. Delivery Executive

Owner

The owner generally needs access to the overall business, including:

1. Reports
2. Sales
3. Expenses
4. Inventory
5. Staff
6. Customers
7. Branches
8. Settings

Manager

The manager focuses primarily on daily restaurant operations, such as:

1. Orders
2. Tables
3. Reservations
4. KOT
5. Kitchen
6. Staff
7. Customers
8. Payments
9. Reports

Captain or Waiter

Captains and waiters generally work with:

1. Tables
2. Orders
3. Customers
4. KOT
5. Waiter Requests

Cashier

Cashiers primarily handle:

1. Bills
2. Payments
3. Discounts
4. Refunds
5. Cash Register

Kitchen Staff

Kitchen staff primarily work with:

1. KOT
2. Kitchen Orders
3. Order Status
4. Food Preparation

Delivery Executive

Delivery executives primarily need access to:

1. Assigned Delivery Orders
2. Customer Delivery Information
3. Delivery Status

Why Roles Matter

Using appropriate roles helps restaurants:

1. Protect sensitive information
2. Reduce unauthorized changes
3. Improve accountability
4. Simplify the user interface
5. Give staff access to only what they need

Give Users the Right Access

When creating a user, assign the role and permissions according to their actual responsibilities.

The principle is simple: give every employee the access they need to do their job — and no more than they need.