Owner, Manager and Staff Access

Owner Access

Owners generally need access to the overall restaurant business, including:

1. Sales and reports
2. Expenses
3. Inventory
4. Customers
5. Staff
6. Payments
7. Branches
8. Restaurant settings

Owner access provides visibility into both daily operations and overall business performance.

Manager Access

Managers focus on running the restaurant's day-to-day operations.

Depending on their assigned permissions, managers may access:

1. Orders
2. Tables
3. Reservations
4. KOT
5. Kitchen operations
6. Customers
7. Staff
8. Payments
9. Inventory
10. Expenses
11. Reports

Staff Access

Staff members should generally receive access based on the tasks they perform.

For example:

Captain / Waiter

1. Tables
2. Orders
3. Customer information
4. Waiter requests

Kitchen Staff

1. KOT
2. Kitchen orders
3. Order status

Cashier

1. Billing
2. Payments
3. Cash register

Delivery Executive

1. Assigned delivery orders
2. Customer delivery information
3. Delivery status

Why Role-Based Access Matters

Giving every employee access to every feature can create unnecessary risks.

Role-based access helps you:

1. Protect sensitive information
2. Prevent unauthorized changes
3. Improve accountability
4. Simplify staff workflows
5. Control access to financial information

Give Each User the Right Access

When creating staff accounts, assign access according to the employee's actual responsibilities.

Owner → Business Control

Manager → Operational Control

Staff → Task-Based Access

This ensures that every team member can efficiently perform their job while the restaurant maintains better control over its operations.