Social Media Suite

Social Media Management for RestaurantsPlan Once. Post Everywhere.

Connect your accounts, write a post once, schedule it on a calendar and publish it to several networks, with a summary of everything in one place.

Bring your customer relationships, communication and growth activities into a clearer workflow. Explore the tools, understand how they fit into your restaurant's routine, and choose the approach that works for your team.

Part of the OnePe restaurant platform · Last updated

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One connected workspaceCustomers · Campaigns · Insights
Built for restaurant teams Customer data and campaigns together Part of the OnePe platform

Overview

What Is Social Media Management for Restaurants?

Social media management means planning, creating and publishing your posts from one tool instead of logging into each network. OnePe CRM lets you publish to Facebook, LinkedIn, Google Business Profile, Pinterest and YouTube, schedule posts on a calendar and review everything from a Summary tab.

Restaurants need to post regularly but rarely have time to. With one composer you write the post, choose which connected accounts it goes to and either publish now or schedule it for later.

The Summary tab gives an overview of your social activity, My Accounts shows what is connected, the Calendar shows what is planned, and Scheduled Posts lists what is waiting to go out.

For restaurant teams, the value is not simply having another digital tool. It is making customer-facing work easier to plan, easier to repeat and easier to review. A consistent process can help the team spend less time switching between disconnected tasks and more time delivering a thoughtful guest experience.

Use the sections below to review the available capabilities, see how they can fit into everyday operations, and identify the areas that best match your current priorities. The right starting point may be improving customer communication, organising follow-ups, or creating a more structured approach to marketing and retention.

Publish to
Facebook, LinkedIn, Google Business Profile, Pinterest, YouTube
Plan with
Calendar and scheduled posts
Create with
Composer, plus optional AI captions and images
Overview
Summary tab for the whole social area
Pay with
Social post and account credits

Features

Social Media Features in OnePe CRM

Five tabs that cover the whole workflow.

Every restaurant has a different mix of customers, service styles and marketing priorities. Review these capabilities in the context of your own workflow: which tasks take too much manual effort today, where does information get missed, and what would help your team follow through more consistently?

Summary

An overview of your social media activity at a glance.

Create Post

Write once and choose which connected accounts to publish to.

My Accounts

Connect and manage your Facebook, LinkedIn, Google Business Profile, Pinterest and YouTube accounts.

Calendar

See your planned posts laid out by date.

Scheduled Posts

Review and manage posts that are waiting to publish.

AI assistance

Generate captions and images to speed up post creation.

Getting Started

How to Publish Your First Post

Start with the essentials, configure the workflow around your needs, and build consistency as your team gets comfortable. The exact setup depends on the tools and channels you choose to use.

  1. Connect an account

    Open My Accounts and connect a network.

  2. Create a post

    Write the caption, add an image and select the accounts.

  3. Publish or schedule

    Post now, or choose a date and time.

  4. Track it

    Use the Calendar and Scheduled Posts tabs to keep track.

Benefits

Why Restaurants Use a Social Media Tool

The goal is to make everyday customer engagement more organised and repeatable—not to add complexity to an already busy service operation. These benefits show the practical outcomes to look for as you put the workflow into use.

Consistency

Schedule a week of posts in one sitting.

Time saved

Write once instead of once per network.

Local visibility

Post to Google Business Profile so nearby searchers see your updates.

Everything in view

Calendar and summary show what is live and what is planned.

Use Cases

What Restaurants Post

Different businesses will use the platform differently. A café may focus on repeat visits, a quick-service restaurant may prioritise timely promotions, and a multi-location operator may need a more consistent way to coordinate activity. Use these examples to map the capabilities to your own business goals.

Daily specials

Show today's dish with a photo.

Events and offers

Announce nights, festivals and promotions.

Behind the scenes

Share kitchen and team stories.

Video

Publish videos to YouTube.

Glossary

Terms Explained

Content calendar
A schedule of when each post will go out.
Google Business Profile
The listing that appears in Google Search and Maps for your restaurant.
Scheduled post
A post set to publish automatically at a future time.

FAQ

Social Media Management: Frequently Asked Questions

Review these answers to understand the purpose of Social Media Management, how it may fit your current setup, and what to consider before getting started. If your workflow is more specialised, use the available product information to confirm the details that matter to your team.

Which networks can I publish to from OnePe?

Facebook, LinkedIn, Google Business Profile, Pinterest and YouTube.

Can I schedule posts?

Yes. You can publish immediately or schedule a post, then manage it from the Calendar and Scheduled Posts tabs.

Can I post to several accounts at once?

Yes. Choose the connected accounts you want when you create the post.

Does OnePe publish to Instagram or X (Twitter)?

Publishing is currently available for Facebook, LinkedIn, Google Business Profile, Pinterest and YouTube. Check the My Accounts tab for the networks you can connect today.

Can AI write my captions?

Yes. The post composer can generate captions and images using AI, and it shows how many AI tokens you have left this month.

How are social posts paid for?

Social posts and connected accounts use credits shown in CRM, and you can top them up online.
FLEXIBLE PRICING

Simple, Transparent Plans Built for Every Business

Choose the ideal plan with powerful features, modules, and limits designed to scale your operations effortlessly.

Free Plan

₹0.00 Pay Monthly

Best plan to start with. Create menu for your restaurant and let the customers check it out.

Get Started
Menu
Menu Item (10)
Item Category
Area
Table
Reservation
KOT
Order
Customer
Staff
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
Loyalty
Hotel
Sms
AI Assistant
ONDC
CRM
Microsite
Online Store
Online Service
permissions.modules.Feedback
permissions.modules.Marketing

Starter Plan

₹499.00 Pay Monthly

₹4,999.00 Pay Annually Save 17%

Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System

Get Started
Menu
Menu Item (100)
Item Category
Area
Table
Reservation
KOT
Order (100 per day)
Customer
Staff (5)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
Loyalty
Hotel
Sms
AI Assistant
ONDC
CRM
Microsite
Online Store
Online Service
permissions.modules.Feedback
permissions.modules.Marketing

Growth Plan

₹999.00 Pay Monthly

₹9,999.00 Pay Annually Save 17%

Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen

Get Started
Menu
Menu Item (500)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (20)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
Loyalty
Hotel
Sms
AI Assistant
ONDC
CRM
Microsite
Online Store
Online Service
permissions.modules.Feedback
permissions.modules.Marketing

Pro Plan

₹1,499.00 Pay Monthly

₹14,999.00 Pay Annually Save 17%

The complete package with Hotel Module including bookings from customer.

Get Started
Menu
Menu Item (Unlimited)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
Loyalty
Hotel
Sms
AI Assistant
ONDC
CRM
Microsite
Online Store
Online Service
permissions.modules.Feedback
permissions.modules.Marketing

Make Every Customer Interaction Count

Explore how OnePe can help your team bring more structure to customer engagement, communication and restaurant growth. Start with the area that matters most today, then build a workflow that supports your goals over time.