Turn First-Time Diners
Into Lifelong Regulars
Reward your best customers with point-based cashback, milestone perks, and automated WhatsApp retention campaigns. Boost repeat visits and maximize customer lifetime value effortlessly.
How it works
Rewards Program in 3 Simple Steps
From diner enrollment to automatic point earning and reward redemption.
Guests join your loyalty club instantly by scanning a QR code or entering their phone number at checkout.
Diners accumulate cashback points automatically with every dine-in, delivery, or takeaway order.
Customers redeem points for free dishes, discounts, or special perks, driving repeat visits.
Loyalty Tools
Comprehensive Customer Rewards Features
Everything you need to run high-converting point programs and retention campaigns.
Configure custom earning rules (e.g., earn 5 points for every ₹100 spent) to reward frequent diners.
Create Silver, Gold, and Platinum tiers with exclusive perks to incentivize higher spending.
Send automated WhatsApp messages notifying customers of earned points, tier upgrades, and rewards.
Build detailed diner profiles tracking favorite dishes, total spend history, and visit frequencies.
Automatically gift bonus reward points or free dessert vouchers on customer special occasions.
Re-engage inactive diners who haven't visited in 30+ days with personalized promotional offers.
Waiters and cashiers can apply point redemptions directly at POS checkout in one click.
Track program ROI, repeat customer percentage, and total redeemed revenue from your dashboard.
Dashboard
Actionable Customer Insights & Retention Tracking
Monitor your restaurant's loyalty program performance, active member counts, and repeat visit growth from a single central portal.
View total enrolled loyalty members, VIP tier distribution, and sign-up velocity over time.
Monitor outstanding points liability and track how many rewards are redeemed daily.
Check delivery status and conversion rates of automated WhatsApp birthday and re-engagement campaigns.
Send targeted promotional offers and festival specials directly to your loyal member base.
Allow customers to earn and redeem loyalty points across all your restaurant outlets seamlessly.
Export customer contact lists and loyalty transaction reports into CSV or Excel formats.
Offer double points on weekdays or during slow afternoon hours to boost off-peak footfall.
Reward existing customers with bonus points when they refer friends to your restaurant.
OTP verification during point redemption prevents unauthorized point usage and fraud.
Benefits
Why Restaurants Choose Our Loyalty Program
Drive repeat visits, increase guest spending, and build an unstoppable brand community.
Structured point rewards and cashback incentives increase repeat customer rates by up to 40%.
Loyalty members spend up to 35% more per order compared to first-time walk-in diners.
Retaining existing diners is 5x cheaper than acquiring new ones through paid ads.
Stop relying solely on third-party aggregators. Build a direct database of your restaurant diners.
Engaged loyalty members visit more frequently and generate significantly higher lifetime revenue.
Points are earned and redeemed automatically at POS without any manual staff paperwork.
Testimonials
Loved by Restaurant Owners
See how our loyalty program turned casual diners into devoted regulars.
"Our repeat guest rate jumped by 40% within three months of launching OnePe's loyalty program. Customers love earning cashback points on every meal."
"The automated WhatsApp birthday greetings and bonus point rewards have been an incredible hit. Our regulars bring their friends every weekend."
"Having our own direct customer database instead of relying on food delivery apps has transformed our marketing and profitability."
FAQ
Frequently Asked Questions
Everything you need to know about our customer loyalty software.
Simple, Transparent Plans Built for Every Business
Choose the ideal plan with powerful features, modules, and limits designed to scale your operations effortlessly.
Free Plan
₹0.00 Pay Monthly
Best plan to start with. Create menu for your restaurant and let the customers check it out.
Get StartedStarter Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
Get StartedGrowth Plan
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
Get StartedPro Plan
₹1,499.00 Pay Monthly
₹14,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
Get StartedBest plan to start with. Create menu for your restaurant and let the customers check it out.
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
₹1,499.00 Pay Monthly
₹14,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
- Menu
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- Menu Item
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10 per plan
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100 per plan
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500 per plan
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Unlimited
- Item Category
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- Area
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- Table
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- Reservation
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- Order
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100 per day
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Unlimited
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Unlimited
- Customer
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- Staff
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5 per plan
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20 per plan
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Unlimited
- Report
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- Delivery Executive
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- Waiter Request
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- Expenses
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- Payment
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- Settings
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- Cash Register
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- Inventory
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- Kiosk
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- Multiple Kitchen
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- Loyalty
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- Hotel
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- Sms
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- AI Assistant
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- ONDC
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- CRM
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- Microsite
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- Online Store
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- Online Service
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- permissions.modules.Feedback
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- permissions.modules.Marketing
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Restaurants Are Choosing OnePe
Join restaurants across India using OnePe to simplify operations, manage orders and grow their business.
Turn Casual Diners Into Lifelong Regulars
Start building customer loyalty and automated rewards with our 14-day free trial. No credit card required.
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