Help Center / Delivery Management

How to Set Up Restaurant Delivery

OnePe allows restaurants to configure their own delivery settings and define how delivery charges, delivery areas, delivery timings, and estimated delivery times are calculated.

Before accepting delivery orders, make sure your restaurant's delivery settings are properly configured.

Follow the steps below to set up delivery for your restaurant.

Follow these steps to configure delivery for your restaurant.


Step 1: Open Delivery Settings

Go to Settings → Delivery from your OnePe dashboard.


Step 2: Configure Fee Details

Under Fee Details, configure:

  1. Fee Calculation Method: Select the required method, such as Fixed Rate.
  2. Distance Unit: Select the distance unit, such as Kilometers (km).
  3. Maximum Delivery Radius: Enter the maximum delivery distance, e.g. 5 km.
  4. Fixed Fee: Enter the delivery charge, e.g. ₹50.


Step 3: Configure Free Delivery

Under Free Delivery Options, configure:

  1. Free Delivery Over Amount: Enter the minimum order amount for free delivery.
  2. Free Delivery Within Radius: Enter the distance within which delivery is free.

Leave these fields empty if you do not want to use free delivery.


Step 4: Set Delivery Hours

Under Delivery Schedule, enter:

  1. Delivery Hours Start
  2. Delivery Hours End

Set these according to your restaurant's delivery operating hours.


Step 5: Set Delivery Time Estimation

Under Delivery Time Estimation, configure:

  1. Average Speed of Delivery Rider: Enter the average rider speed, e.g. 30 km/h.
  2. Additional Time Buffer: Enter additional minutes for possible delays.


Step 6: Save

Review the settings and click Save.

Your restaurant's delivery settings are now configured.