Never Keep Diners Waiting
With Instant QR Waiter Alerts
Allow guests to call servers, request bill printouts, or ask for water by scanning table QR codes. Staff receive instant mobile and smartwatch notifications.
How it works
Waiter Request in 3 Simple Steps
From table QR scan to instant staff notification and swift service fulfillment.
Diners scan the table QR code using their smartphone camera without downloading any app.
Guest selects "Call Waiter", "Request Water", or "Ask for Bill", triggering instant alerts on staff phones.
Assigned server attends to the table and marks the request as resolved with a single tap.
Service Tools
Comprehensive Table Service Features
Everything you need to empower staff, delight diners, and streamline table communication.
Guests summon assistance instantly by tapping service options on their mobile web browsers.
Dedicated request buttons for water refills, extra cutlery, table cleaning, and bill printouts.
Waitstaff receive instant push notifications and audio chimes on their mobile phones or smartwatches.
Assign specific waiters to designated restaurant sections or tables to ensure organized accountability.
Monitor how quickly staff attend to guest requests to maintain high standards of hospitality.
Manage waiter call configurations across multiple restaurant outlets and dining areas.
Diners scan table QR codes and access the service menu instantly in any standard mobile web browser.
Analyze peak assistance request hours and average staff response speeds across monthly reports.
Dashboard
Staff Activity Dashboard & Response Analytics
Monitor live table service requests, track staff response times, and ensure every guest gets prompt attention.
View active table call requests in real time categorized by urgency and elapsed waiting time.
Track average minutes taken by waiters to resolve guest assistance requests across shifts.
Manage waiter duties and section mappings to prevent service overlap and neglected tables.
Send vibration and push alerts directly to staff smartwatches for lightning-fast response times.
Manage table call systems across multiple restaurant dining halls and outdoor terraces.
Export daily staff assistance logs and response time analytics into Excel or PDF formats.
Automatically notify restaurant managers if a table call request goes unattended for over 3 minutes.
Configure custom service buttons tailored to your restaurant concept (e.g., "Call Sommelier", "Shisha Coal").
Lightning-fast WebSocket messaging ensures zero delay between QR scan and waiter notification.
Benefits
Why Restaurants Use Waiter Call Systems
Speed up service, eliminate ignored tables, and boost guest satisfaction ratings.
Instant mobile alerts ensure waiters attend to guest requests in seconds instead of minutes.
Eliminate the frustration of guests waving frantically for waiters who are looking away.
Quick bill requests and prompt table clearing speed up seating cycles during peak dinner rushes.
Waiters focus on targeted table requests rather than aimlessly patrolling dining rooms.
No app downloads required—guests scan table QR codes and call assistance in one tap.
Immaculate table service turns first-time diners into loyal, recurring brand advocates.
Testimonials
Loved by Restaurant Owners & Staff
See how our waiter call system transformed table service speed and guest happiness.
"Our diners love scanning the table QR to call for water or ask for the bill. Our staff receive alerts instantly on their phones and response times have never been faster."
"During busy weekend dinners, guests used to wait ages trying to catch a waiter's eye. With OnePe's waiter call system, every table gets immediate attention."
"The bill request alerts have cut our table checkout time in half, significantly improving our table turnover rate during peak hours."
FAQ
Frequently Asked Questions
Everything you need to know about our Waiter Request System.
Simple, Transparent Plans Built for Every Business
Choose the ideal plan with powerful features, modules, and limits designed to scale your operations effortlessly.
Free Plan
₹0.00 Pay Monthly
Best plan to start with. Create menu for your restaurant and let the customers check it out.
Get StartedStarter Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
Get StartedGrowth Plan
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
Get StartedPro Plan
₹1,499.00 Pay Monthly
₹14,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
Get StartedBest plan to start with. Create menu for your restaurant and let the customers check it out.
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
₹1,499.00 Pay Monthly
₹14,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
- Menu
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- Menu Item
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10 per plan
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100 per plan
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500 per plan
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Unlimited
- Item Category
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- Area
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- Table
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- Reservation
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- KOT
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- Order
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100 per day
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Unlimited
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Unlimited
- Customer
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- Staff
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5 per plan
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20 per plan
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Unlimited
- Report
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- Delivery Executive
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- Waiter Request
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- Expenses
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- Payment
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- Settings
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- Cash Register
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- Inventory
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- Kiosk
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- Multiple Kitchen
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- Loyalty
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- Hotel
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- Sms
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- AI Assistant
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- ONDC
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- CRM
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- Microsite
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- Online Store
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- Online Service
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- permissions.modules.Feedback
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- permissions.modules.Marketing
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Restaurants Are Choosing OnePe
Join restaurants across India using OnePe to simplify operations, manage orders and grow their business.
Never Keep Diners Waiting Again
Start streamlining table service and boosting staff response times with our 14-day free trial. No credit card required.
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