Help Center / Overview

Who Can Use OnePe?

OnePe is designed for everyone involved in running a restaurant, with different users accessing the features they need for their role.


Restaurant Owners

Owners can use OnePe to:

  1. Monitor sales and revenue
  2. Track expenses and inventory
  3. Review restaurant performance
  4. Manage multiple branches
  5. Analyze reports
  6. Monitor profitability


Restaurant Managers

Managers can use OnePe for day-to-day operations, including:

  1. Managing tables and reservations
  2. Monitoring orders and KOTs
  3. Managing staff
  4. Monitoring kitchen operations
  5. Handling customer issues
  6. Reviewing daily reports


Captains and Waiters

Captains and waiters can use OnePe to:

  1. View assigned tables
  2. Take customer orders
  3. Send orders to the kitchen
  4. Manage table transfers
  5. Handle customer requests
  6. Track order status


Kitchen Staff

Kitchen staff can use OnePe to:

  1. Receive KOTs
  2. View pending orders
  3. Update preparation status
  4. Mark orders as ready
  5. Manage kitchen workload


Cashiers

Cashiers can use OnePe to:

  1. Generate bills
  2. Apply applicable discounts
  3. Receive payments
  4. Manage payment methods
  5. Handle refunds and corrections
  6. Manage the cash register


Delivery Executives

Delivery staff can use OnePe to:

  1. View assigned deliveries
  2. Check delivery details
  3. Update delivery status
  4. Manage completed deliveries


Inventory Staff

Inventory personnel can use OnePe to:

  1. Monitor stock
  2. Record stock movements
  3. Track wastage
  4. Monitor low-stock items
  5. Maintain inventory records


Restaurant Staff With Different Access Levels

OnePe allows restaurants to assign appropriate access and permissions to different users, helping ensure that each staff member can access the features required for their role.


In short, OnePe can be used by the entire restaurant team — from the owner managing the business to the staff managing its daily operations.