Know Every Guest Who Walks In
A searchable guest directory with stay history, preferences and contact details — so repeat guests get recognized, not re-asked.
What You Get
Guest Management (Hotel CRM), Built For Real Hotel Days
Everything your front desk and back office need for this — in one screen, updated in real time.
Every guest who's ever stayed is searchable by name, phone or ID, with a single profile.
See a guest's full stay history — dates, room types, spend — right from their profile.
Record guest preferences (room floor, dietary needs, special requests) so future stays feel personal.
Repeat guests are flagged automatically at booking or check-in so front desk can greet them accordingly.
Store verified ID proof securely against the guest profile for faster future check-ins.
Export guest lists for marketing outreach or loyalty program enrollment.
How It Works
From Front Desk To Report In Seconds
No paper registers, no manual reconciliation — everything updates live across your property.
Look up an existing guest or create a new profile at booking or check-in.
See past stays, preferences and any notes left by your team.
Use the profile to tailor room assignment, requests and offers.
See This In Action On Your Property
Start your free trial and get access to Guest Management (Hotel CRM) along with every other OnePe Hotel PMS module.