A 360° View of
Every Single Customer
See a customer's full order history, favorite items, loyalty tier and addresses in one place — while OnePe automatically sorts every customer into VIP, At Risk, Dormant and other segments, every night.
Smart Segmentation
Every Customer, Automatically Sorted
Segments recompute every night based on real order behavior — no manual tagging required.
First-time customers who just placed their opening order.
Regularly ordering customers within a healthy recent window.
Your most loyal, most frequent repeat customers.
Customers with the highest lifetime spend, regardless of frequency.
Previously regular customers who've gone quiet recently.
No orders for an extended stretch — prime win-back candidates.
Long-gone customers who haven't returned despite outreach.
Customers whose orders correlate strongly with offers and discounts.
Customers who mostly visit and order at the table.
Customers who primarily order for delivery.
360° Profile
Everything About a Customer, One Click Away
Open any customer and see their Persona and Journey — contact details, addresses, loyalty tier and their full order timeline — without switching screens.
Contact info, saved delivery addresses, loyalty tier and points balance at a glance.
A chronological timeline of every order, so you can see exactly how the relationship evolved.
See what each customer orders most, so upsells and recommendations actually land.
Points balance and tier shown right on the profile — no jumping to a separate loyalty screen.
Campaigns
Turn Segments Into Targeted Campaigns
Pick a segment as your audience, choose a channel, and send — profiling isn't just a screen, it's directly wired into who you message next.
Target VIPs with a thank-you offer, or Dormant customers with a win-back message, in a couple of clicks.
Send the same campaign across whichever channel reaches that segment best.
Save a campaign as a draft, fire it immediately, or schedule it for the right moment.
All Features
Everything in Customer Profiling
A complete picture of every customer, kept fresh automatically.
Name, phone, email and saved delivery addresses in one unified record.
A full order timeline plus their most-ordered items, surfaced automatically.
Points balance and current tier shown right on the customer's profile.
Ten behavior-based segments recomputed nightly — no manual tagging ever needed.
Spot customers slipping into At Risk or Dormant before you lose them for good.
Build SMS, Email or WhatsApp campaigns targeted straight at a chosen segment.
Every saved address stored against the customer for faster, error-free checkouts.
Customer activity is tracked correctly across every branch of your business.
Segments recalculate every night at 2 AM, so profiles never fall out of date.
Testimonials
Trusted by Restaurant & Hotel Owners
See how customer profiling changed the way they retain guests.
"We finally know who our VIPs actually are, instead of guessing. The 360° profile shows me everything about a guest in one screen."
"The At Risk segment caught a dozen regulars before we lost them. One WhatsApp campaign brought most of them back the same week."
"Segments update on their own every night. We just log in, pick VIP, and send an offer — no spreadsheets, no manual sorting."
Everything Your Restaurant Needs, Connected in One Place
Connect payments, delivery platforms, ordering channels, kitchen systems and more with OnePe.
Simple, Transparent Plans Built for Every Business
Choose the ideal plan with powerful features, modules, and limits designed to scale your operations effortlessly.
Free Plan
₹0.00 Pay Monthly
Best plan to start with. Create menu for your restaurant and let the customers check it out.
Get StartedStarter Plan
₹199.00 Pay Monthly
₹1,999.00 Pay Annually Save 16%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
Get StartedGrowth Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
Get StartedPro Plan
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
Get StartedBest plan to start with. Create menu for your restaurant and let the customers check it out.
₹199.00 Pay Monthly
₹1,999.00 Pay Annually Save 16%
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
₹499.00 Pay Monthly
₹4,999.00 Pay Annually Save 17%
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
₹999.00 Pay Monthly
₹9,999.00 Pay Annually Save 17%
The complete package with Hotel Module including bookings from customer.
- Menu
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- Menu Item
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10 per plan
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100 per plan
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500 per plan
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Unlimited
- Item Category
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- Area
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- Table
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- Reservation
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- KOT
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- Order
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100 per day
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Unlimited
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Unlimited
- Customer
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- Staff
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5 per plan
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20 per plan
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Unlimited
- Report
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- Delivery Executive
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- Waiter Request
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- Expenses
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- Payment
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- Settings
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- Cash Register
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- Inventory
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- Kiosk
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- Multiple Kitchen
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- Loyalty
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- Hotel
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- Sms
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- AI Assistant
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- ONDC
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- CRM
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- Microsite
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- Online Store
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- Online Service
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FAQ
Frequently Asked Questions
Everything you need to know about customer profiling.
Restaurants Are Choosing OnePe
Join restaurants across India using OnePe to simplify operations, manage orders and grow their business.
Know Every Customer, Automatically
Join restaurant and hotel owners who let OnePe sort, track and re-engage their customers for them.