Know Your Customers Better.
Grow Your Restaurant Faster.
Capture customer details at billing or let guests self-register. Build complete profiles, track visit history and spending, then export your data for targeted marketing that actually works.
How it works
From First Visit to Loyal Regular in 4 Steps
Capture, organise, analyse and act — a complete customer lifecycle managed from one dashboard.
Staff add customer info at the billing station, or guests self-register via a QR code to get loyalty benefits instantly.
Visit history, spending patterns, preferred visit times, birthday and rating — all tracked automatically with every visit.
Automatically classify customers as VIP, Regular, New or Occasional based on visit frequency and spending data.
Export customer data as CSV, Excel or PDF. Run targeted campaigns by segment, location or spending level for maximum ROI.
Centralised CRM
Every Customer. Every Visit. One Dashboard.
Replace paper registers and memory with a searchable customer database that grows automatically. See who your best customers are, how often they visit and what they spend — all in real time.
Staff add customers at billing or guests self-register via QR — no disruption to service flow.
VIP, Regular, New and Occasional labels assigned automatically based on visit frequency and spending.
Export to CSV, Excel or PDF with filters by segment, location or date range for instant marketing use.
Track birthdays and visit milestones to send personalised offers at exactly the right moment.
Deep Dive
Rich Customer Profiles Meet Powerful Data Export
Know everything about each customer — then put that data to work with targeted export and marketing tools.
Registration
Two Ways to Capture Every Customer
Staff-assisted at the billing counter or customer self-registration via QR code — both flow into the same unified database.
Segmentation
Four Segments. Targeted Action for Each.
Automatically categorise every customer so you always know who needs what — priority service, loyalty rewards or a re-engagement campaign.
High-value diners with frequent visits and significant spending. Top 10% — deserving priority service and exclusive offers.
Consistent visitors who form the backbone of your revenue. Reliable spenders with strong loyalty program potential.
First-time and early visitors who need special attention to convert into regulars. Welcome offers and follow-up are key.
Infrequent visitors who may need re-engagement. Targeted campaigns with special offers can bring them back.
Technology
Everything You Need to Manage Customer Relationships
A complete CRM toolkit built for the pace of a busy restaurant — simple enough for any staff member to use.
Staff add customers during billing, or guests self-register via QR code. Both feed into the same real-time database instantly.
Name, email, mobile, address, visit count, spending history, rating and birthday — all in one searchable profile.
VIP, Regular, New and Occasional labels assigned automatically so you always know how to approach each customer.
Export filtered customer lists for email campaigns, WhatsApp marketing or business analysis in seconds — no technical knowledge needed.
Track birthdays and visit milestones to trigger personalised offers — the kind of personal touch that keeps customers coming back.
Customer profiles link directly to billing records — visit count, total spend and order history update automatically with every transaction.
Benefits
Why Restaurants Choose Our Customer System
Real business impact — from retention and loyalty to marketing efficiency and revenue growth.
Personalised service and targeted loyalty programmes keep customers coming back — reducing the cost of acquiring new ones.
Knowing customer preferences enables personalised recommendations and upselling that increase average transaction value.
Targeted campaigns sent to the right segment — VIPs, new customers or occasional visitors — dramatically outperform generic blasts.
Greet regulars by name, know their usual order and remember their birthday — the kind of service that creates genuine loyalty.
Your customer data is always export-ready — filtered by segment, date or location — for instant use in email, SMS or WhatsApp campaigns.
Understand who your best customers are, when they visit and how much they spend — data that drives every smart business decision.
Free Plan
₹0.00 Pay Monthly
Best plan to start with. Create menu for your restaurant and let the customers check it out.
Get StartedSilver Plan
₹99.00 Pay Monthly
₹999.00 Pay Annually
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
Get StartedGold Plan
₹199.00 Pay Monthly
₹1,999.00 Pay Annually
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
Get StartedPlatinum Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
The complete package with payment gateway integration.
Get StartedBest plan to start with. Create menu for your restaurant and let the customers check it out.
₹99.00 Pay Monthly
₹999.00 Pay Annually
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
₹199.00 Pay Monthly
₹1,999.00 Pay Annually
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
The complete package with payment gateway integration.
- App Update
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- Restaurants
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- Superadmin Payment
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- Packages
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- Billing
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- Offline Request
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- SuperAdmin
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- Landing Site
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- Superadmin Settings
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- Menu
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- Menu Item
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20 per plan
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500 per plan
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Unlimited
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Unlimited
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- Area
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- Table
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- Reservation
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- Order
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100 per day
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Unlimited
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Unlimited
- Customer
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- Staff
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Unlimited
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Unlimited
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Unlimited
- Report
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- Delivery Executive
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- Waiter Request
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- Expenses
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- Payment
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- Settings
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- Cash Register
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Testimonials
Trusted by Restaurants Across India
Hear from owners who transformed their customer relationships.
"We used to recognise regulars by face — now we greet them by name, know their favourite table and send them a discount on their birthday. Repeat visits went up by 35%."
"The export feature is what sold us. We exported our VIP list, ran a WhatsApp campaign and filled the restaurant for a Tuesday dinner — something that never happened before."
"The segmentation is automatic. I don't set anything up — VIP, Regular and New customers are just labelled. Now I know exactly who to target with what offer every single week."
FAQ
Frequently Asked Questions
Everything you need to know about our customer management system.
Ready to Build Lasting Customer Relationships?
Join hundreds of restaurants using OnePe Customer Management to increase retention, run smarter campaigns and grow revenue — starting today.
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