Never Miss a Customer Request With Smart Waiter Calling
Transform your restaurant service with instant waiter notifications. Customers scan QR codes to call waiters, request bills, or ask for assistance. Staff receive real-time alerts with priority management for exceptional service delivery.
Table 12
Requesting Service
Table 8
Request Completed
How Waiter Calling Works
Simple three-step process for seamless service communication
Customer Scans QR
Each table has a unique QR code. Customers scan it with their phone to access the service menu instantly.
Select Service Type
Choose from options like call waiter, request bill, need water, or custom assistance requests.
Staff Gets Notified
Assigned waiter receives instant notification with table number, request type, and priority level.
Multiple Service Request Types
Comprehensive options for every customer need
Call Waiter
General service request to get waiter's attention
Request Bill
Priority request for check to speed up table turnover
Need Water
Quick request for water refill or additional glasses
Menu Help
Ask questions about menu items or recommendations
Extra Cutlery
Request additional plates, forks, or napkins
Clean Table
Request table cleaning or removal of dishes
Report Issue
High-priority alert for problems or complaints
Custom Request
Type specific request or special requirements
Powerful Features for Perfect Service
Everything you need to deliver exceptional customer experience
Real-Time Notifications
Staff receive instant push notifications with sound alerts, ensuring no customer request goes unnoticed. Multiple notification channels keep your team connected.
Mobile & Desktop Alerts
Notifications appear on all logged-in devices instantly. Staff can respond from anywhere in the restaurant.
Sound & Vibration
Customizable audio alerts and vibration patterns ensure staff notice requests even in busy environments.
Priority Levels
Urgent requests like complaints get red alerts, while routine requests use standard notifications.
Table Identification
Each notification clearly shows table number, section, and waiter assignment for quick identification and routing.
Response Time Tracking
Monitor how quickly staff respond to requests. Identify bottlenecks and improve service efficiency with detailed analytics. ```html
Waiter Assignment
Auto-assign requests to specific waiters or rotate tasks evenly across your team to maintain balanced workloads.
Service Analytics
Track request patterns, peak hours, and popular services to optimize staffing and improve operational efficiency.
Escalation Rules
Automatically escalate unattended requests to managers or other staff after a set time threshold.
No App Download
Customers simply scan a QR code with their camera - no app installation required for instant service access.
Benefits for Your Restaurant
Why restaurants choose our waiter calling system
Happier Customers
Quick service responses lead to improved satisfaction scores and better online reviews for your establishment.
Increased Efficiency
Streamlined communication reduces time wasted on repeated requests and improves table turnover rates.
Better Staff Coordination
Centralized system eliminates confusion and ensures every team member knows their responsibilities.
Customizable Workflow
Adapt request types, notifications, and assignments to match your restaurant's specific needs and processes.
Cost Effective
Reduce operational costs by eliminating traditional paging systems and improving staff productivity.
Hygienic & Modern
Contactless service requests reduce physical interaction and appeal to tech-savvy customers.
Bronze Plan
₹99.00 Pay Monthly
₹999.00 Pay Annually
Silver Plan
₹299.00 Pay Monthly
₹2,999.00 Pay Annually
Gold Plan
₹399.00 Pay Monthly
₹3,999.00 Pay Annually
Platinum Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
₹99.00 Pay Monthly
₹999.00 Pay Annually
₹299.00 Pay Monthly
₹2,999.00 Pay Annually
₹399.00 Pay Monthly
₹3,999.00 Pay Annually
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
- Menu
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- Menu Item
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100 per plan
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Unlimited
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Unlimited
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Unlimited
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- Table
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- Reservation
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- Order
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Unlimited
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Unlimited
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Unlimited
- Customer
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Unlimited
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Unlimited
- Payment
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- Report
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- Settings
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- Delivery Executive
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- Waiter Request
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- Expenses
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Trusted by Restaurants Worldwide
Hear from our satisfied customers
"Since implementing OnePe.ai, our customer satisfaction scores have increased by 40%. The QR system is intuitive and our staff love the real-time notifications."
Maria Santos
Restaurant Manager, Porto Bistro
"Best investment we've made. No more shouting across the restaurant or missed calls. The analytics helped us identify busy periods and staff accordingly."
James Chen
Owner, Golden Dragon
"The priority system for complaints is a game-changer. We can address issues immediately before they escalate. Our negative reviews have dropped significantly."
Sarah Johnson
Operations Director, Urban Eats
Frequently Asked Questions
Everything you need to know about our waiter calling system
Do customers need to download an app?
How many devices can receive notifications?
Can I customize the request types?
What happens if staff don't respond?
Is the system secure and private?
Do you offer implementation support?
Ready to Transform Your Restaurant Service?
Join thousands of restaurants already using OnePe.ai to deliver exceptional customer experiences. Start your free trial today - no credit card required.
14-day free trial • No credit card needed • Cancel anytime