Never Miss a Customer Request
With Smart Waiter Calling
Customers scan a QR code to call waiters, request bills or ask for assistance. Staff receive real-time alerts with priority management for exceptional service delivery — no app needed.
How it works
Simple 3-Step Service Communication
From customer scan to staff notification — in seconds.
Each table has a unique QR code. Customers scan it with their phone camera to access the service menu instantly — no app needed.
Choose from call waiter, request bill, need water, extra cutlery, or any custom assistance request — all with one tap.
Assigned waiter receives an instant notification with table number, request type and priority level — responded to in seconds.
Service Options
Multiple Service Request Types
Comprehensive options for every customer need — fully customisable on paid plans.
General service request to get a waiter's attention immediately.
Priority request for the check to speed up table turnover.
Quick request for a water refill or additional glasses.
Ask questions about menu items or get recommendations.
Request additional plates, forks, spoons or napkins.
Request table cleaning or removal of finished dishes.
High-priority alert for problems or complaints — escalated instantly.
Type any specific request or special requirement freely.
Notifications
Real-Time Notifications That Staff Actually Notice
Instant push notifications with sound alerts ensure no customer request ever goes unnoticed — across all devices, all the time.
Notifications appear on all logged-in devices instantly. Staff can respond from anywhere in the restaurant.
Customisable audio alerts and vibration patterns ensure staff notice requests even in the busiest environments.
Urgent requests like complaints get red high-priority alerts, while routine requests use standard notifications.
Each notification clearly shows the table number, section and waiter assignment for quick routing.
Monitor how quickly staff respond. Identify bottlenecks and improve service efficiency with detailed analytics.
Auto-assign requests to specific waiters or rotate tasks evenly across your team for balanced workloads.
Track request patterns, peak hours and popular services to optimise staffing and operational efficiency.
Automatically escalate unattended requests to managers after a configurable time threshold — zero requests missed.
Customers scan the QR code with their camera and the service menu opens instantly in their browser.
Benefits
Benefits for Your Restaurant
Why restaurants across India choose our waiter calling system.
Quick service responses lead to improved satisfaction scores and better online reviews for your establishment.
Streamlined communication reduces time wasted on repeated requests and improves table turnover rates.
Centralised system eliminates confusion and ensures every team member knows their responsibilities clearly.
Adapt request types, notifications and assignments to match your restaurant's specific needs and processes.
Eliminate traditional paging hardware costs while improving staff productivity and table throughput.
Contactless service requests reduce physical interaction and appeal to tech-savvy, post-pandemic diners.
Free Plan
₹0.00 Pay Monthly
Best plan to start with. Create menu for your restaurant and let the customers check it out.
Get StartedSilver Plan
₹99.00 Pay Monthly
₹999.00 Pay Annually
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
Get StartedGold Plan
₹199.00 Pay Monthly
₹1,999.00 Pay Annually
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
Get StartedPlatinum Plan
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
The complete package with payment gateway integration.
Get StartedBest plan to start with. Create menu for your restaurant and let the customers check it out.
₹99.00 Pay Monthly
₹999.00 Pay Annually
Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System
₹199.00 Pay Monthly
₹1,999.00 Pay Annually
Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen
₹499.00 Pay Monthly
₹4,999.00 Pay Annually
The complete package with payment gateway integration.
- App Update
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20 per plan
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500 per plan
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Unlimited
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Unlimited
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100 per day
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Unlimited
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Unlimited
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- Waiter Request
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Testimonials
Trusted by Restaurants Worldwide
Hear from restaurant owners who transformed their table service.
"Since implementing OnePe, our customer satisfaction scores have increased by 40%. The QR system is intuitive and our staff love the real-time notifications."
"Best investment we've made. No more shouting across the restaurant or missed calls. The analytics helped us identify busy periods and staff accordingly."
"The priority system for complaints is a game-changer. We can address issues immediately before they escalate. Our negative reviews have dropped significantly."
FAQ
Frequently Asked Questions
Everything you need to know about our waiter calling system.
Ready to Transform Your Restaurant Service?
Join thousands of restaurants already using OnePe to deliver exceptional customer experiences. Start your free trial today — no credit card required.