Complete Order Control

Every Order. Every Source.
One Powerful Dashboard.

Manage dine-in, QR, POS and kiosk orders from a single live dashboard. Real-time notifications, smart filtering, one-click KOT generation and full order lifecycle tracking — all in one place.

New Order #ORD-1024
Table #5 · QR Order · ₹1,848
Order Delivered
#ORD-1021 · Table #8
app.onepe.in/order-management
Order Management System Interface
95%
Order Accuracy
50%
Fewer Order Errors
40%
Faster Processing
100%
Order Tracking

How it works

From Incoming Order to Delivered Dish in 4 Steps

Every order source flows into a single dashboard — managed, tracked and fulfilled without any manual coordination.

1
Order Received

Orders from QR code, POS or kiosk appear instantly on the dashboard with an audio and visual alert — no order is ever missed.

2
KOT Generated

Create a Kitchen Order Ticket with one click. Print it or send it directly to your kitchen display system for immediate preparation.

3
Status Tracked

Orders move through New → Preparing → Ready → Delivered in real time. Every team member sees the live status at a glance.

4
Order Fulfilled

Mark delivered, generate receipt and close the order. Full history — items, payments, prep time — is logged automatically.

Order Management Flow
Order Management
Restaurant Dashboard  ·  Today
Live Real-time
All Orders Pending Prepared Delivered QR POS Kiosk
12
Total
5
Pending
6
Done
1
Kiosk
NEW ORDER
#ORD-1024  ·  2:30 PM
QR Order
Table #5
Margherita Pizza x1, Caesar Salad x1
₹1,848
POS ORDER
#ORD-1023  ·  2:28 PM
Pending
Counter
2 Pizzas, 1 Pasta, Drinks
₹2,150
KIOSK ORDER
#ORD-1022  ·  2:25 PM
Prepared
Table #12
Burger, Fries, Shake
₹650
DELIVERED
#ORD-1021  ·  2:20 PM
Completed
Table #8
Pasta, Soup, Dessert
₹1,280
QR ORDER
#ORD-1020  ·  2:18 PM
Preparing
Table #3
Salad, Sandwich, Coffee
₹720

Complete Visibility

Every Order Visible. Every Source Covered.

QR code, POS and kiosk orders all flow into one unified dashboard. Filter by status, source or table number to see exactly what you need — and act on it immediately with one click.

Instant Audio & Visual Alerts

Every new order triggers a sound and screen notification — no order ever slips through unnoticed.

Smart Filter & Sort

Filter by status, source or table. Sort by time, amount or priority — see exactly what you need at any moment.

One-Click KOT Generation

Create a kitchen order ticket instantly from any order. Print or push to your KDS without a single extra step.

Full Order Lifecycle

Track every order from New through Preparing, Ready and Delivered — with timestamp and preparation time logged throughout.

Live Intelligence

Real-Time Notifications Meet Full Order Journey Tracking

Instant alerts the moment an order comes in — and complete visibility from the first tap to the final delivery.

Live Notifications
All sources  ·  Real-time
Live Active
NEW ORDER RECEIVED
Order #ORD-2025  ·  Just now
QR Order  ·  Table #9 ₹1,250
Margherita Pizza x1, Caesar Salad x1, Cola x2
Order #ORD-2024 2 min ago
QR Order
Table #7  ·  ₹2,147
Order #ORD-2023 5 min ago
POS Order
Counter  ·  ₹3,850
Order #ORD-2022 8 min ago
Kiosk Order
Table #15  ·  ₹890

Order Lifecycle

Full Status Tracking From New to Delivered

Every order moves through a clear five-stage journey — visible to every team member in real time. No guessing, no phone calls between kitchen and floor.

New
Preparing
Ready
Served
Delivered
Preparation Time Monitoring

Track how long each order takes in the kitchen and identify bottlenecks during peak service periods.

Full Order History

Every completed order is permanently logged with items, payment, prep time and source for reporting and audits.

Order Sources

All Channels. One Unified System.

QR, POS and kiosk orders all managed from the same dashboard — no switching, no confusion, no missed orders.

QR Code Orders

Customers scan table QR codes and place orders directly on their phones. Contactless, instant and error-free — ideal for dine-in service.

Instant order placement
Table number tracking
Special instructions
No app for customers
Popular Choice
POS Orders

Staff-assisted orders taken at the counter or tableside using the POS terminal. Fast, accurate and integrated with payment processing.

Staff-assisted ordering
Quick item entry
Payment integration
Takeaway & dine-in
Staff Favourite
Self-Service Kiosk

Customers order via touch-screen kiosks at their own pace. Reduces queue length, increases average order value and frees staff for service.

Touch-screen interface
Visual menu browsing
Multiple payment options
Token number issued
High-Tech Solution

KOT System

Professional Kitchen Order Tickets in One Click

Generate, print or digitally send a complete kitchen order ticket from any order — with all the details your kitchen team needs.

KITCHEN ORDER TICKET
Order #ORD-2024 Table #7 2:30 PM
Margherita Pizza x2
₹2,198
Caesar Salad x1
₹749
Coca-Cola x3
No ice for one
₹375

KOT Features

Every Kitchen Needs a Fast, Accurate Ticket System

KOTs generated from our system include complete order details — items, quantities, special instructions, table number and order source — in a clear, standardised format your kitchen team will love.

One-Click Generation

Create a complete KOT from any order in a single tap — no re-entry, no delays.

Special Instructions Included

Customer notes and dietary requests appear prominently on the ticket so nothing is missed in the kitchen.

Print or Digital Delivery

Print to a thermal receipt printer or push digitally to a kitchen display system — your workflow, your choice.

Preparation Time Tracking

KOT timestamps feed into preparation time reports so you can continuously improve kitchen speed.

Technology

Everything You Need to Manage Orders Perfectly

A complete order management toolkit built for the speed and complexity of a busy restaurant service.

Instant Order Notifications

Sound and visual alerts fire the moment an order arrives from any source — QR, POS or kiosk — so nothing is ever missed during busy service.

Multi-Source Order Tracking

QR, POS and kiosk orders displayed together in a single view. Each order clearly labelled with its source and assigned to the right team member.

Smart Filter & Sort

Filter orders by status (pending, preparing, ready, delivered), source (QR/POS/kiosk) or table number. Sort by time, amount or priority.

KOT Generation

One-click Kitchen Order Tickets with full item details, quantities, special instructions and table number — printed or pushed to a KDS instantly.

Preparation Time Tracking

Monitor how long each order takes in the kitchen. Spot delays during peak service and use data to improve kitchen speed over time.

Detailed Order Information

Full order details including items, quantities, special instructions, customer notes, payment method and source — visible at a glance.

Benefits

Why Restaurants Choose Our Order System

Real operational impact — from accuracy and speed to staff efficiency and guest satisfaction.

95% Order Accuracy

Digital orders with clear item lists eliminate miscommunication errors — no more wrong dishes or missed modifications.

40% Faster Processing

Instant notifications, one-click KOTs and real-time status tracking reduce the time from order to delivery significantly.

50% Fewer Errors

Removing verbal order-taking eliminates the single biggest source of mistakes in busy restaurant service.

Lighter Staff Workload

Self-service QR and kiosk ordering reduces the burden on floor staff — letting them focus on service quality and guest experience.

Complete Audit Trail

Every order permanently logged with items, payment, prep time and source — essential for daily reconciliation and business reporting.

Better Guest Experience

Faster, more accurate orders and real-time preparation updates mean happier guests and better reviews — every service, every shift.

Free Plan

₹0.00 Pay Monthly

Best plan to start with. Create menu for your restaurant and let the customers check it out.

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (20)
Item Category
Area
Table
Reservation
KOT
Order
Customer
Staff
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Silver Plan

₹99.00 Pay Monthly

₹999.00 Pay Annually

Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (500)
Item Category
Area
Table
Reservation
KOT
Order (100 per day)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Gold Plan

₹199.00 Pay Monthly

₹1,999.00 Pay Annually

Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (Unlimited)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Platinum Plan

₹499.00 Pay Monthly

₹4,999.00 Pay Annually

The complete package with payment gateway integration.

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (Unlimited)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Testimonials

Trusted by Restaurants Across India

Hear from owners and managers who transformed their order operations.

★★★★★

"We used to miss 3–4 orders every lunch rush because of the noise and chaos. Since switching to the dashboard system, our order accuracy is near perfect and kitchen stress has dropped massively."

Ravi Shankar
Owner, Spice Corner
★★★★★

"The KOT system alone was worth it. One click from the dashboard and my kitchen gets a perfect ticket — no more hand-written notes, no more misread orders, no more re-fires."

Meena Iyer
Head Chef, The Masala House
★★★★★

"Having QR, POS and kiosk orders all in one view changed how we manage our busy Friday dinners. Staff aren't running between systems anymore — everything is just there, live, in one place."

Arjun Bose
Manager, Urban Plates

FAQ

Frequently Asked Questions

Everything you need to know about our order management system.

Yes. All order sources feed into a single unified dashboard. Each order is clearly labelled with its source (QR, POS, or Kiosk) and you can filter or sort by source at any time without switching between screens or systems.
The moment a new order is placed from any source, the dashboard displays a visual pop-up and plays an audio alert. The notification shows the order number, source, table number and items — so staff can act immediately without needing to read the full order first.
From any order in the dashboard, click "Create KOT" and a professionally formatted kitchen order ticket is generated instantly with all items, quantities, special instructions and table number. You can print it to a thermal printer or push it digitally to a kitchen display system.
Yes. Every order is timestamped at each status change — New, Preparing, Ready, Served and Delivered. Preparation time reports show average times per order type, peak-hour performance and individual order timings for identifying kitchen bottlenecks.
Yes. The order management dashboard is fully responsive and works on phones, tablets and desktops. Floor staff can receive notifications, view order status and create KOTs directly from a handheld device without needing a fixed terminal.
Yes. Every completed order is permanently logged with full details — items, quantities, payment method, source, table number, timestamps and preparation time. You can search and filter order history by date, table, source or amount for reporting and reconciliation.

Ready to Take Full Control of Every Order?

Join hundreds of restaurants using OnePe Order Management to reduce errors, speed up service and deliver a better dining experience — starting today.

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