Contact Us
We’re here to help you digitize and grow.
Whether you are a restaurant owner looking to modernize your operations with our POS and QR system, or a customer with a question about a recent order, the OnePe team is ready to assist you.
1. Get in Touch
For general inquiries, partnership opportunities, or technical support, reach out to us via email. We aim to respond to all queries within 24 hours.
- Email: mail@onepe.in
- Website: https://onepe.in
2. Our Office
Located in the heart of Rajasthan, we are proud to support the local hospitality ecosystem.
OnePe Headquarters Jaipur, Rajasthan,
India
3. Dedicated Support Channels
For Restaurant Owners (Merchants)
- Sales Inquiry: Interested in our monthly or annual subscription plans? Get a customized demo and pricing.
- Technical Support: Facing issues with your QR codes or POS dashboard? Our tech team is on standby.
- Billing & Settlements: Questions regarding your subscription or daily payout settlements.
For Diners (Customers)
- Payment Queries: If you have experienced a transaction failure while scanning a OnePe QR code.
- Feedback: Tell us about your experience using OnePe at our partner restaurants.
5. Support Hours
Our team is available to assist you during the following hours:
- Monday – Saturday: 10:00 AM to 7:00 PM (IST)
- Sunday: Closed (Emergency email support only)