Self-Service Technology

Serve More Customers Faster
With Smart Self-Ordering Kiosks

Customers browse your menu, customise their order and pay — all on their own. Staff receive instant kitchen tickets with zero errors, cutting queues and boosting revenue — no human bottleneck needed.

Order Placed
Token #47 · Table 6
Payment Successful
₹485 via UPI
app.onepe.in/kiosk
Self Ordering Kiosk Interface
25%
Higher Average Order Value
3x
Faster Service Speed
99.5%
Order Accuracy
50%
Less Front-of-House Staff

How it works

Complete Order Journey in 4 Simple Steps

From touch to kitchen ticket — entirely self-served, in seconds.

1
Customer Taps Kiosk

Customer walks up and taps the screen to wake the kiosk. A branded welcome screen greets them and prompts them to start ordering.

2
Browse & Customise

Browse categories, view high-res images, add extras, remove ingredients and see real-time price updates for every customisation.

3
Pay Instantly

Choose from UPI, card, contactless NFC or cash. Payments are processed securely in seconds with a clear confirmation screen.

4
Token & Kitchen Alert

Customer receives a token number. The kitchen gets the order ticket instantly. Staff can focus on cooking — not taking orders.

Kiosk Ordering Process Flow

7-Step Journey

The Complete Customer Journey

Every touchpoint — from the welcome screen to the final confirmation — designed for speed and satisfaction.

Step 1  ·  Welcome Screen

First Impression Matters

Customers are greeted with a clean, brand-focused interface that immediately guides them to start ordering. Large, touch-friendly buttons make navigation effortless from the very first tap.

Brand-Focused Design

Your restaurant's colours, logo and fonts — no generic look.

Multi-Language Support

Serve diverse customers across English, Hindi and regional languages.

Accessibility Ready

Large text and high-contrast modes for every customer.

Kiosk Welcome Screen Screenshot 1
Step 2  ·  Service Selection

Choose Your Service

Clear dine-in, takeaway and delivery options let customers select the right service immediately, reducing confusion and order routing errors before they even start browsing.

Visual Service Icons

Dine-in, takeaway or delivery — one tap to decide.

Customisable per Location

Show only the service types available at each outlet.

Table Number Entry

Dine-in customers enter their table number for accurate delivery.

Service Type Selection Screenshot 2
Step 3  ·  Menu Browsing

Explore the Full Menu

Beautiful high-resolution images and intuitive categorisation make browsing a pleasure. Smart search and filter tools help customers find exactly what they want — fast.

High-Quality Food Photography

Mouth-watering images that upsell by themselves.

Smart Categories

Starters, Mains, Drinks, Desserts — easy to navigate.

Allergen & Dietary Filters

Veg/non-veg, gluten-free, and allergen info on every item.

Menu Browsing Screenshot 3
Step 4  ·  Item Customisation

Make It Your Way

Detailed customisation options let customers build their perfect meal — add extras, swap ingredients and see real-time price updates with every change they make.

Visual Customisation Interface

Toggle add-ons and modifications with a single tap.

Real-Time Price Calculation

Total updates instantly as customers build their order.

Allergy Alerts

Automatic warnings for common allergens in selected items.

Item Customisation Screenshot 4
Step 5  ·  Cart Review

Review Before You Confirm

A clear order summary shows every item, customisation and total cost. Customers can easily adjust quantities or remove items before finalising — no more regrets after checkout.

Itemised Order Summary

Each item, variant and add-on listed clearly with pricing.

Easy Quantity Adjustment

Increase, decrease or remove items with one tap.

Upsell Suggestions

Smart recommendations at checkout to boost average order value.

Cart Review Screenshot 5
Step 6  ·  Payment

Secure, Flexible Payment

Multiple payment options — UPI, card, contactless NFC and cash — ensure every customer can pay their way. Transactions complete in seconds with bank-level encryption.

Contactless NFC & UPI

Tap-to-pay or scan a QR code in seconds.

Card Reader Integration

Chip and PIN, swipe and contactless card payments supported.

PCI-DSS Compliant

All transactions encrypted end-to-end. No card data stored.

Payment Selection Screenshot 6
Step 7  ·  Confirmation

Token Issued, Kitchen Notified

A clear confirmation screen displays the order number, estimated preparation time and receipt options. Customers leave the kiosk confident — the kitchen already has their order.

Unique Token Number

Displayed large on screen and on printed receipt if available.

Estimated Wait Time

Kitchen load is calculated and displayed in real time.

Instant Kitchen Ticket

KDS and printer receive the ticket the moment payment confirms.

Order Confirmation Screenshot 7

Technology

Built for Restaurant Environments

Reliable, secure and designed to run all day, every day without a hiccup.

Multi-Platform Support

Works on any tablet, kiosk enclosure or touchscreen — Android, iOS and web browsers all supported out of the box.

Cloud-Managed Menus

Update prices, items and availability from your dashboard. Changes sync to all kiosks in real time — no restarting required.

Bank-Level Security

PCI-DSS compliant with 256-bit encrypted data transmission. Customer payment data is never stored on the kiosk.

POS & KDS Integration

Orders flow directly into your existing POS and kitchen display system. No manual re-entry — zero errors and zero delays.

Real-Time Analytics

Track top-selling items, peak order hours, average transaction value and upsell performance from a single dashboard.

24/7 Monitoring & Support

Our team monitors every kiosk around the clock. Most issues auto-resolve, and a real person responds immediately when they don't.

Benefits

Why Restaurants Choose Our Kiosk

Real-world results that directly impact your revenue and operations.

Faster Table Turnover

Ordering is 3x faster than waiting for a member of staff, meaning more covers served during peak hours.

Higher Revenue Per Customer

Visual upsell prompts and suggested add-ons increase average order value by 25% on average.

Reduced Labour Costs

One kiosk can handle the ordering workload of two staff members, freeing your team for service and quality.

Near-Perfect Order Accuracy

Customers enter their own customisations, eliminating miscommunication errors and costly remakes.

Improved Guest Experience

No queuing to be served, no waiting for a waiter — customers order at their own pace without feeling rushed.

Contactless & Hygienic

Touchscreen ordering with sanitised surfaces appeals to health-conscious diners and modern restaurant standards.

Free Plan

₹0.00 Pay Monthly

Best plan to start with. Create menu for your restaurant and let the customers check it out.

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (20)
Item Category
Area
Table
Reservation
KOT
Order
Customer
Staff
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Silver Plan

₹99.00 Pay Monthly

₹999.00 Pay Annually

Everything in Free + KOT, Waiter Calling, Reservations, Reports, Customer Display System

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (500)
Item Category
Area
Table
Reservation
KOT
Order (100 per day)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Gold Plan

₹199.00 Pay Monthly

₹1,999.00 Pay Annually

Everything in Silver Plan + Inventory, Cash Register, Expenses, Staff Management and Multiple Kitchen

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (Unlimited)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Platinum Plan

₹499.00 Pay Monthly

₹4,999.00 Pay Annually

The complete package with payment gateway integration.

Get Started
App Update
Restaurants
Superadmin Payment
Packages
Billing
Offline Request
SuperAdmin
Landing Site
Superadmin Settings
Menu
Menu Item (Unlimited)
Item Category
Area
Table
Reservation
KOT
Order (Unlimited)
Customer
Staff (Unlimited)
Report
Delivery Executive
Waiter Request
Expenses
Payment
Settings
Cash Register
Inventory
Kiosk
Multiple Kitchen
WhatsApp
permissions.modules.Blog
Loyalty
Hotel

Testimonials

Trusted by Restaurants Across India

Hear from owners who transformed their ordering experience with our kiosk.

★★★★★

"The kiosk has transformed our lunch rush. We've seen a 25% increase in average order value and reduced our front-of-house staff by two people. The ROI was immediate."

David Park
Owner, Burger Hub
★★★★★

"Order accuracy improved overnight. No more wrong items or missed customisations. Our kitchen team is happier and service during peak hours is noticeably smoother."

Priya Mehta
Manager, Spice Garden QSR
★★★★★

"We installed two kiosks in our food court outlet and the queue is completely gone. Customers love the speed and our staff can finally focus on preparing great food."

Rajesh Nair
Director, FoodCourt Express

FAQ

Frequently Asked Questions

Everything you need to know about implementing a kiosk in your restaurant.

Most installations are completed within 1–2 days. We handle menu setup, payment integration and staff training. Your existing POS connects seamlessly with minimal disruption to your service.
Our software works on any Android tablet or commercial touchscreen kiosk enclosure. We can recommend cost-effective hardware that suits your restaurant size and budget, or you can use devices you already own.
We provide 24/7 monitoring and support. The kiosk operates in offline mode for essential functions, and our team responds immediately to any connectivity issues. Your POS system also remains fully operational as a backup.
Absolutely. We customise colours, fonts and layouts to match your brand identity. Menu organisation, promotional banners, seasonal offers and special items can all be managed from your dashboard at any time.
Yes. We integrate with all major POS and kitchen display systems. Orders placed on the kiosk flow directly into your existing setup — no double entry and no separate management required.
No limits. You can add unlimited categories, items, variants and modifiers. The interface automatically adapts to display your full menu in an easy-to-navigate layout regardless of size.

Ready to Transform Your Restaurant?

Join hundreds of restaurants already using OnePe Kiosk to serve more customers, reduce errors and grow revenue — with zero upfront cost.

14-day free trial  ·  No credit card needed  ·  Cancel anytime